Vi er veldig glade for å få besøk av Steven van Belleghem. Steven har holdt over 750 foredrag i over 30 land, og han har vunnet flere priser for beste foredragsholder opp gjennom. Steven er lidenskapelig opptatt av hvordan vi håndterer kundene eller gjestene våre i den digitale tidsalder, og er nå svanger med sin fjerde bok «Customers the day after tomorrow» – om kunderelasjoner i en verden med kunstig intelligens, automatisering og roboter.
Foredraget holdes på engelsk, og her er mer info om Steven:
Steven is a thought leader on the transformation of customer relationships and the future of marketing. He is a popular speaker at home in Belgium and abroad. He is an expert in inspiring companies to become true customer-centric organizations in this high speed digital world.
Steven is the author of three bestselling books. He became known for his first book, The Conversation Manager, which won the award for most innovative marketing book of 2010. Steven also wrote The Conversation Company and his most recent book, When Digital Becomes Human. When Digital Becomes Human received the award of ‘Best Marketing Book of 2015’. Over 100,000 copies of his books were sold. When Digital becomes Human is published in 7 languages.
Steven is also an entrepreneur. He is a partner in consultancy firm Nexxworks, a co-founder of Zembro (a wearable start-up) and the co-founder of content creation company Snackbytes. He spent the first 12 years of his career as a consultant and managing partner of the innovative market research company InSites Consulting. During that time, the company grew from 8 to 130 staff with offices in 5 countries. Steven is also a part-time marketing professor at Vlerick Business School.
You’ll find Steven here: