Steven Van Belleghem

Steven believes in a bright future where companies play the long-term game with their customers. His passion is spreading ideas about the future of customer experience. Steven believes in the combination of common sense, new technologies, an empathic human touch, playing the long-term game and taking your social responsibility to win the hearts and business of customers over and over again.

Steven is the author of multiple international bestselling books including ‘The Conversation Manager’, ‘When Digital Becomes Human’, ‘Customers the Day after Tomorrow’, ‘The Offer You Can’t Refuse’.

He is a popular vlogger and his YouTube channel has racked up more than 2,9 million views.

Steven spoke at Norwegian Digital Travel Conference 2017 and gave one of the most popular talks during the conference’ history.

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